Frequently Asked Questions

Does Tallovie use 100% natural ingredients?

Yes, our products are made with 100% natural ingredients. We carefully select each ingredient to ensure the highest quality and best possible combination for your skin. For more information on why we chose these ingredients, you can find more details here .

Is the beef tallow that Tallovie uses halal?

Yes, the beef tallow we use at Tallovie is sourced from suppliers who follow halal practices. We take great care to ensure that our ingredients meet the required standards. If you have any further questions or would like more information about our supplier or their certification, please feel free to email us at info@tallovie.com . We will be happy to provide any additional details you may require.

Are Tallovie products free of perfume and/or alcohol?

Yes, Tallovie products are fragrance and alcohol free. We avoid these ingredients to ensure our products are gentle on your skin and reduce the risk of irritation and dryness. By using only natural, nourishing ingredients, we prioritize the health of your skin and your overall well-being.

What kind of beef tallow does Tallovie use?

Tallovie uses only the highest quality beef tallow, specifically sourced from grass-fed cows. We use kidney fat (also known as suet), the highest quality form of tallow due to its purity and nutrient-dense composition. This ensures that our products provide the best nutrition and benefits for your skin.

What is the shelf life of the Tallovie moisturizer?

Once opened, Tallovie products have a shelf life of 6 months. Unopened and stored properly, they can last up to 1.5 years. However, for best results, we recommend using the products as soon as possible.

Are our products safe for children?

Yes, our products are safe for children. We use 100% natural ingredients that are gentle and nourishing for all skin types, including sensitive skin. However, as with any skincare product, we recommend doing a patch test before using it fully to ensure there are no individual sensitivities.

Does our natural moisturizer have an unpleasant odor?

Unlike many other natural moisturizers, our moisturizer has no unpleasant odor or oily smell. We understand that scent is an important part of the product experience, which is why we carefully selected vanilla absolute oil to add a subtle, warm, and pleasant scent to our formula. This natural fragrance not only enhances the luxurious experience, but also complements the other natural ingredients perfectly. This way, we offer a product that not only nourishes and cares for your skin, but also provides a pleasant scent experience, without synthetic perfumes.

Shipping & Returns

What are the shipping costs?

Shipping costs to the Netherlands are completely free! We want to keep the threshold as low as possible, so that everyone can enjoy the natural care of Tallovie. For shipments to other European countries, the shipping costs are automatically calculated at checkout, depending on the destination. In this way, we ensure that our products are accessible to everyone, wherever you are.

Can I return or exchange my products?

Not happy with your order? No problem! You can return or exchange it within 30 days, as long as the product is unopened. Please note that the return shipping costs are at your own expense. Once we receive your unopened product, we will process your refund within 30 days. For return instructions, you can email us at info@tallovie.com .

How long does it take to receive my order?

If you place your order before 23:59, it will be shipped the next business day. Delivery usually takes 1-3 business days, depending on your location and the shipping method you choose at checkout. Once your order has been shipped, you will receive a confirmation email with tracking information. If your package has not arrived within 5 business days, please feel free to contact us at info@tallovie.com for further assistance.

Where does Tallovie deliver to?

Tallovie currently ships within Europe, but we are working hard to expand our reach further!

Currently our products are available to customers throughout Europe, with shipping costs varying depending on your country. The exact amount will be calculated during the checkout process.

For customers outside the EU, additional charges such as import duties, security charges and taxes may apply. These are determined by local regulations and must be paid upon delivery.

We're excited to expand our shipping options globally in the future, so stay tuned!

Other questions

Where are your products made?

Our products are made by ourselves in the Netherlands. This way we can be sure that everything is of the highest quality and that nothing goes wrong. We take great care in every step of the process to offer you products that you can trust.

What steps is Tallovie taking to be climate neutral?

At Tallovie, we are committed to making responsible choices that benefit both our customers and the environment. Our production process is designed to make the most of natural ingredients, and we work with local suppliers to reduce our overall carbon footprint.

We encourage our customers to buy multiple products at once by offering discounts. This not only saves money but also reduces the frequency of shipments, making the process more environmentally friendly.

Tallovie products are highly concentrated, so you need much less compared to regular moisturizers. This means less production, less packaging, and less waste—making your skincare routine more efficient and environmentally friendly.

Does Tallovie contribute to social goals or donate a portion of its profits?

Yes, at Tallovie we actively contribute to social causes. We donate 10% of our profits to organizations such as PCRF (Palestine Children's Relief Fund) . This non-profit organization is committed to providing medical care to children in the Middle East affected by conflict, by giving them access to essential treatment and support. We are proud to support their important work and the impact they have on the lives of vulnerable children.

In addition, we work with local suppliers to not only reduce our ecological footprint, but also to support the local economy. In this way, we contribute to a more sustainable and fair society, while offering our customers high-quality products. By choosing Tallovie, you not only help your skin, but also the world around you.